Contact Play Smash Fest

Player Support & Technical Bug Reports

If you encounter a bug in the 3D physics engine, a level loading issue, or unexpected touch control behavior in your browser, please email us directly at contact@playsmashfest.com.

To help our engineering team diagnose and fix issues quickly, please include your operating system (e.g., Windows, macOS, iOS, Android), browser name and version, and the specific level number involved in your report.

Strategy Guide & Level Feedback

We continuously refine our 100 level guides and physics strategy tips. If you find a par score difference, an alternative weak-point tactic, or a typo in our written walkthroughs, we would love to hear your insights.

Player feedback helps ensure that our written strategy guides remain accurate and practical for both desktop and mobile players.

Business, Press & Media Inquiries

For press inquiries, media kit requests, accessibility compliance feedback, or business licensing inquiries, please send a detailed email to contact@playsmashfest.com with a descriptive subject line.

Response Commitment & Privacy Protection

We aim to review and respond to all legitimate technical and player inquiries within 1 to 2 business days.

Please do not send sensitive personal information (such as passwords, government IDs, or payment details) in support emails. Support correspondence is kept only as long as necessary to address your request and maintain site security.